Vital Aspect Pty Ltd
Vital Aspect Pty Ltd
1. We respect your privacy
1.1. Vital Aspect Pty Ltd (Vital Aspect) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
2. Collection of personal information – what kind of personal information we collect and hold 2.1. Vital Aspect will, from time to time, receive and store personal information you enter onto our website directly or given to us in other forms.
2.2. We may collect basic information from you such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. In order to provide you with our services we may also ask you to complete surveys to collect additional information from you such as your age, gender, physical health and fitness, diet and mental health.
2.3. Additionally, we may also collect any other information you provide while interacting with us.
4. What would happen if we did not collect your personal information?
4.1. Without your personal information we may not be able to process your application or request, or provide you with some or all of our products and services.
5. Use of your personal information
5.1. Vital Aspect may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
5.2. Vital Aspect may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
6. Disclosure of your personal information
6.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
6.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
6.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Vital Aspect, www.vitalaspect.com.au, its customers or third parties.
6.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. For example, Vital Aspect uses the services of certain third party service providers which may have offices or other operations outside of Australia. As a result, your personal information may be disclosed to overseas recipients located in the United States of America, Chile, Taiwan, Singapore, Ireland, the Netherlands, Finland, Belgium, Spain and Germany, and there may be additional or alternative overseas locations in the future where your personal information is stored.
6.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
7. Security of your personal information
7.1. Vital Aspect takes reasonable steps to ensure that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
8. Access to your personal information
8.1. You may request details of personal information that we hold about you or request the correction of any inaccurate personal information we hold in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com. 85537691 – 182119 (PXD) 3
8.2. We reserve the right to refuse to provide you with information that we hold about you, in accordance with the Privacy Act.
9. Complaints about privacy
9.1. If you have any complaints about our privacy practices, please feel free to email us at firstname.lastname@example.org or send your complaint to PO Box 71, Bondi PO 127 Bondi Rd, Bondi, NSW 2026, Australia. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
11.1. When you visit our website When you come to our website (www.vitalaspect.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
11.4. Third party sites
16 July 2018